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In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.
Job Description:
Review, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.
Attend to claims investigations, service recovery and enquiry
Attend to medical clarification with hospitals and clinics
Involve in projects assigned by supervisor
Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints
Who we are looking for:
Competencies & Personal Traits
Strong command of the English language (spoken and written)
Familiarity with human anatomy, general diseases and disease management
Working Experience
2 years of experience as a Life & Health claims assessor
Professional Qualifications
OMA, FLMI (Fellow, Life Management Institute)
Education
Prudential Singapore, an indirect wholly-owned subsidiary of UK-based Prudential plc, is one of the top life insurance companies in Singapore. We have been serving the financial and protection needs of Singaporeans for over 85 years. Our focus is to bring well-rounded financial solutions to customers through our multi-channel distribution network, with product offerings in Protection, Savings and Investment. We are one of the market leaders in Protection, Savings and Investment-linked plans with S$31.5 billion funds under management as at 31 December 2016.
Career Opportunities
A career with Prudential is meant to be challenging yet exciting. We are looking for exceptional individuals who can rise to the occasion and are looking to be the difference. If you think you make the cut, check out our career opportunities at https://www.prudential.com.sg/en/our-people/career/.
Job ID: 139441813
