Chinese Restaurant Manager

Key Responsibilities

• Manage and oversee the daily operations of the Chinese restaurant to ensure smooth and efficient service delivery.
• Maintain comprehensive knowledge of hotel facilities, services and local attractions to effectively assist guests with enquiries and recommendations.
• Drive revenue growth, maximize restaurant profitability and implement cost-control measures.
• Build strong relationships with guests and handle requests, feedback and enquiries promptly.
• Lead and motivate the restaurant team to consistently deliver high-quality food and exceptional service standards.
• Ensure compliance with established service, hygiene, safety and operational standards.
• Foster a positive work environment and develop team members through coaching, training and performance management.
• Collaborate effectively with other hotel departments to ensure seamless guest experiences.
• Monitor staffing levels, scheduling and resource allocation to support operational needs.

Requirements

• Minimum 5 years of managerial experience in a Chinese restaurant operation.
• Strong leadership, interpersonal and communication skills.
• Proven ability to manage restaurant operations, drive revenue and control costs.
• Service-oriented mindset with a strong commitment to guest satisfaction.
• Strong team-building skills with a passion for developing and mentoring employees.