GlobalTix: From Regional Leader to Global Standard
GlobalTix is at a critical technical inflection point. We've dominated the Southeast Asian B2B travel space now, we are re-engineering our ecosystem to handle global scale, hyper-concurrency, and deep AI integration.
The Mandate: Architecting the Future of Intelligent Travel
- AI-Native Infrastructure: Transition from a reactive ticketing platform to a predictive engine. You will lead the integration of Generative AI and ML to automate complex partner integrations, optimize dynamic pricing in real-time, and personalize the B2B marketplace experience at scale
- Autonomous Distribution: Architect a self-healing global distribution network that uses AI to detect fraud, predict demand surges, and manage hyper-concurrency across thousands of global OTAs without human intervention
- Next-Gen Tech Stack: Lead a massive leap in engineering excellence, moving from high-performance microservices to a serverless, event-driven architecture that ensures 99.99% reliability
- Cultural Transformation: Evangelize an AI-first mindset across the organization. You will build an elite engineering culture where automated CI/CD is the baseline and R&D into emerging tech is encouraged.
- Strategic Growth: Partner with the CEO to drive product-led growth, ensuring our technology isn't just a support function but the primary driver of our global valuation
Key Responsibilities
- AI native technical roadmap: Define and lead the company's technology vision, architecture, and roadmap with an AI first mindset
- Scalability & reliability: Build and scale high-volume ticketing platforms with strong performance and reliability. Optimize for high frequency calls from our global partners
- Engineering leadership: Lead, mentor, and set standards for high-performing engineering teams
- Security & compliance: Own AWS cloud infrastructure, ensuring security, availability, and disaster recovery
- Partner with Product, Commercial, and Operations to deliver scalable, business-driven solutions
Requirements / Experience
- Work experience: 12+ years in software engineering, with at least 5 years in a senior leadership role (VP Eng, CTO, or Head of Engineering) in a high-growth B2B technology-driven company.
- Strong advantage with key AI experience
- Prior background: Preference in travel tech, ticketing, e-commerce, marketplace platforms or payment-heavy platforms.
Technology Stack & Platform
- Backend: Java (Spring / Spring Boot)
- Database: MySQL / Amazon Aurora (MySQL-compatible)
- Cloud: AWS (EC2, RDS, ALB, Auto Scaling, S3, Lambda/ECS/EKS, Cloudflare)
- Architecture: Microservices, REST APIs, event-driven systems
- DevOps: CI/CD pipelines, monitoring, logging, and alerting
Benefits
- Hybrid working arrangement
- AWS / 13-month bonus
- Birthday leave / Medical benefits
- Compensation includes performance bonus and share options
Why Join GlobalTix
Join the #1 B2B travel-tech marketplace in Southeast Asia and help us build the digital rails for the global tourism industry. At GlobalTix, you'll work on a high-concurrency SaaS platform that powers over 150,000 experiences and issues 12 million tickets annually, connecting world-class attractions to a global network of 12,000+ travel partners. We offer the fast-paced agility of a startup with the market-leading stability of a regional powerhouse, providing you with a unique opportunity to own high-impact projects, solve complex global scaling challenges, and accelerate your career in a culture that rewards merit and innovation.
