Company
We are seeking a
Chief of Staff to support senior medical leadership within
Group Medical Assistance, with responsibility across
Asia, ANZ, EMEA (excluding the Americas).
This is a high-impact role focused on strengthening how our
medical teams (doctors and nurses) operate, collaborate and develop across our Assistance Centres. The successful candidate will act as a trusted partner to senior leaders, ensuring strong governance, coordination of priorities, and delivery of strategic initiatives that improve performance, engagement, and operational consistency.
A key focus will be enabling cross-centre collaboration, including leveraging the
Mexico City Assistance Centre as a collaborative hub to create
follow-the-sun support opportunities for other Assistance Centres.
This role is ideal for someone with strong leadership potential, excellent stakeholder management skills, and experience in
people-focused project delivery, organisational coordination, or operational transformation in an international environment.
The Role
Key Focus Areas Include
- Medical leadership governance and coordination
- Workforce development and engagement initiatives
- Cross-centre collaboration and operating model improvement
- Project delivery supporting Assistance medical teams
- Practical innovation and continuous improvement that enhances clinical outcomes
Requirements
- Bachelor's degree required. Advanced degree (MBA or equivalent) is an advantage but not mandatory.
- 37 years experience in consulting, operations, chief-of-staff, program/project delivery or workforce development roles.
- Experience working with professional or clinical communities preferred.
- Exposure to HR, organisational development or talent initiatives is an advantage.
- Experience in international, matrixed organisations preferred.
- Strong working knowledge of Microsoft 365 tools.
- Strong interpersonal skills with ability to influence without direct authority.
- Highly organised and structured with ability to manage multiple priorities.
- Excellent written and verbal communication skills, including executive reporting.
- Strong judgement and discretion, particularly on sensitive people-related topics.
- International Travel principally to Assistance Centre locations as required.
