Channel Sales Operation Specialist

Support the Channel FIBD Operations Lead in building and executing sales and channel operations from 0 to 1. This is a role focused on executing workflows, managing onboarding tasks, maintaining documentation, and supporting cross-functional coordination.

What You Will Do

• Execute workflows: Support the design and execution of sales operations workflows and channel processes.
• Onboarding support: Assist with onboarding tasks for channels, partners, and clients, including documentation and coordination.
• Pipeline tracking: Maintain pipeline visibility, track opportunity progression, and support reporting.
• Documentation: Help create and update SOPs, playbooks, templates, and operational documentation.
• Client assessment support: Gather data and support the opportunity assessment and client quality evaluation process.
• Cross-functional coordination: Coordinate with Sales, Product, Operations, and Compliance teams to support execution and remove minor bottlenecks.
• Data & reporting: Support data collection, analysis, and reporting to improve productivity and process efficiency.
• Process improvement: Identify and suggest improvements to operating routines and workflows.

What We Are Looking For

• 3–4 years of experience in operations, sales support, business operations, or a related operational role.
• Experience working with workflows, processes, or operational documentation.
• Familiarity with onboarding processes, pipeline tracking, or sales support tasks.
• Ability to create clear, organized documentation and maintain SOPs.
• Analytical mindset with attention to detail and accuracy.
• Strong communication skills and ability to collaborate across teams.
• Ability to work independently and manage multiple tasks.
• Experience in payment industry is necessary.

Vision & Mission

OSL is the first SFC-licensed digital asset platform in Hong Kong and a PayFi innovator. Through stablecoin payments, cross-border settlement and global licensing, we are building the next-generation payments network. Stablecoins have become everyday money across emerging markets and are widely viewed as blockchain's killer app, with industry focus shifting from token issuance to real-world consumer and enterprise payment adoption. The strongest growth lies in cross-border B2B payments, where providers embedding stablecoins into corporate settlement flows can capture significant volume and float. Long-term defensibility comes from regulatory licences, banking partners and cross-border corridors.

OSL holds or has acquired licences in Hong Kong, Japan, Australia, Bermuda and Indonesia, and is expanding into Europe, Brazil, Southeast Asia and Africa through acquisitions and licence applications. With OSL Pay and StableX, we embed stablecoin settlement into bank accounts and card networks, support 150+ digital assets, and provide 24/7 fiat–stablecoin conversion. As a regulated pioneer with a startup mindset, we believe the future of payments will be driven by real adoption and scalable deployment, not technology narratives. We welcome builders who are passionate about crypto and payments to join us in shaping compliant, global payment infrastructure.