Channel Account Manager

About the Role

The Channel Account Manager at NinjaOne drives sales and profitability through channel partners by identifying, engaging, and onboarding prospects while enabling their success through sales, training, and marketing initiatives.

This is a strategic role which will contribute significantly to the success of NinjaOne and the APAC region. You will be responsible for prospecting, onboarding, maintaining relationships and driving revenue with our channel partners and helping NinjaOne move upstream to the large mid-market/enterprise space.

This role represents NinjaOne's first dedicated channel hire on the ground in Singapore and will play a pivotal role in establishing NinjaOne as a partner-first vendor across Southeast Asia. You'll enter a warm environment with an established office and existing contacts, supported by our experienced Australia-based team. The successful candidate will operate with significant autonomy, helping to shape local strategy, partner engagement models, and go-to-market execution across the region.

Location - Hybrid in Singapore

What You'll be Doing

• Identify, qualify, and onboard prospective partners

• Develop and execute a channel strategy that aligns with NinjaOne's business objectives and the overall APAC Channel Plan

• Design, launch, and operationalise scalable channel sales motions (sales plays) in partnership with NinjaOne Account Executives and regional leadership

• Articulate the value of NinjaOne's Partner Program and demonstrate the product to key channel stakeholders

• Own a regional plan and forecast for your territory

• Collaborate closely with internal stakeholders to achieve objectives

• Build and execute joint business plans with regional and in-country distributors to scale partner recruitment, enablement, and pipeline velocity

• Leverage distributor resources (sales, pre-sales, marketing, enablement) to extend NinjaOne's reach across SEA markets

• Contribute beyond core responsibilities where required to support NinjaOne's growth in the region

• Other duties as needed.

About You

• 5+ years managing Channel Partners, VARs, System Integrators, Distributors, or MSPs

• Deep knowledge of Singapore and SEA partner landscape with established Tier 1/2 contacts

• Act as regional multiplier from Singapore, driving scalable partner strategies across Malaysia, Indonesia, Thailand, and Philippines

• Proven track record building or scaling partner ecosystems in high-growth markets

• Comfortable operating autonomously with limited infrastructure and minimal oversight

• Strong business acumen and negotiation skills to create mutually beneficial solutions

• Entrepreneurial mindset with ability to independently identify and qualify opportunities

• Excellent communication skills to build relationships and address partner challenges

• Skilled in developing partner/territory strategies, business plans, and KPI measurement

• Proven ability to influence C-level executives and partner principals

• Proficiency in additional SEA languages (e.g., Bahasa Indonesia/Malaysia, Thai, Tagalog) highly regarded but not required

• Experience with AWS and Alliance Partner programs a plus

About Us

NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love

We are a collaborative, kind, and curious community
We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
We reward your work with opportunity for growth and advancement
Grow personally and together with one of the fastest growing companies globally
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with an amazing international workforce