Change Management Intern

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

In today's fast-paced world, organisations are constantly evolving, be it adopting new technologies or shifting ways of working. Change Management plays a critical role in helping people adapt to these transitions smoothly and successfully.

As a Change Management Intern, you'll work alongside experienced consultants to help organisations ensure these changes are embraced by the people they impact most through the provision of ample communications, engagement and support. You won't just be shadowing from the sidelines — you'll be part of high-impact, real-world client projects across public and private sectors. It's your chance to gain hands-on experience in consulting, change, and stakeholder engagement—where your work directly shapes outcomes.

As a Change Management intern, you will deliver user-centric solutions that drive meaningful impact. Expect to:

• Gain a deeper understanding of digital transformation and change management: Understand how digital transformation affects individuals, teams, and organisations, and facilitate user adoption of new processes, job roles and ways of working via effective change strategies.
• Work with real clients: Participate in client discussions, contribute ideas, and help manage key stakeholders in dynamic, fast-paced environments.
• Craft powerful communications: Design compelling materials from user newsletters to sleek briefing decks to inform users about key changes.
• Facilitate stakeholder engagements: Participate in interactive workshops and engagements with all stakeholder levels from users to senior management.
• Be an innovator: Apply design thinking and innovation principles to develop creative ideas and explore the latest Gen-AI tools to enhance both the team's productivity and the client's experience.
• Support project execution: Assist in managing project timelines, tracking deliverables, and coordinating with clients to keep work on track.

Qualifications

You will thrive in this role if you:

• Have a growth mindset and want to make meaningful impact from Day 1.
• Take ownership of your work and are proactive in seeking opportunities to contribute and add value.
• Are detail-oriented and conscientious to deliver quality work.
• Love experimenting with creative tools (e.g., PowerPoint, Canva) to bring ideas to life.
• Organised and enjoy getting things done to support project management and help the team and clients succeed.
• An effective communicator who listens actively and thinks critically to understand client needs and concerns.

The main duties and responsibilities will be subjected to review when there is a change in business requirements and scope of work.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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