Change Management Analyst

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Change Management Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

ROLES AND REPONSIBILITIES

We are seeking a Change Management Analyst to support a critical system implementation project, focusing on facilitating user transition through strategic communications and comprehensive training delivery to ensure successful user adoption.

1) Communications Support

. Develop and execute communication collaterals to keep stakeholders informed throughout the system implementation process

. Create clear, engaging content including newsletters, announcements, and progress updates for various audiences

. Collaborate with project teams to ensure consistent messaging across all channels and manage feedback loops between end users and implementation teams

. Analyse communication effectiveness through metrics and feedback data to optimise messaging strategies

2) Training Development and Delivery

. Design and deliver training programmes tailored to different user groups and skill levels across the organization

. Create comprehensive training materials, user guides, and quick reference resources to support system adoption

. Provide ongoing support to users during the transition period to address questions and challenges

. Conduct training needs analysis and skills gap assessments to inform programme design

3) Change Management Activities

. Conduct impact assessments to identify affected stakeholders and processes throughout the implementation

. Support change readiness activities and help address resistance to new systems through targeted interventions

. Monitor adoption metrics and user feedback to identify areas requiring additional support or adjustment

. Develop reporting mechanisms to track progress against adoption targets

. Facilitate workshops and focus groups to gather requirements and validate change

4) Analysis and Assessment

. Conduct stakeholder analysis to map influence, impact, and readiness levels across affected user groups

. Gather and analyse user requirements for training programmes and communication strategies

. Develop change impact assessments using data-driven methodologies and present findings

REQUIREMENTS

. At least 2-3 years of experience in conducting training and stakeholder engagement

. Experience with system implementations or digital transformation projects

. Bonus if you have change management certifications or relevant training qualifications from recognised institutions

. Broad understanding of change management principles and adult learning methodologies

. Experience in change management, training delivery, or communications roles within organisational settings

. Strong written and verbal communication skills with ability to translate technical concepts for diverse audiences

. Project coordination experience and proficiency with training tools and platforms

. Proficiency in data analysis to support evidence-based change decisions

. Ability to translate business requirements into actionable change management strategies

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [Confidential Information]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

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