Qualifications and Experience:
- Min 1 year experience in education industry.
- Good interpersonal skills with ability to liaise and coordinate with students/teachers
- Ability to work both independently and as part of a team
- Ability to prioritize sales & administrative tasks effectively
Responsibilities:
- Manage the daily-operations of an education centre, including walk-ins, telephone enquiries and providing course consultations to potential students
- Handle general admin duties such as daily collections and updating records in the company's CRM / TMS system promptly.
- Handle feedback and resolve complaints by providing solutions to ensure customer satisfaction
- Liaise with Students and Teachers about feedback and students progress
- Work well with other centre team members and with other departments such as curriculum and accounting.
- Take responsibility for the performance of the centre
- Suggest ways to improve the centre's and the company performance from the customer, academic, and process points of view
- Plan and optimise centre resources
If you are interested in joining us, please send us an email with your CV, a cover letter, a recent photograph, and copies of your qualifications and references. Please indicate your availability and contact numbers in your letter.
Please note that only shortlisted candidates will be contacted.
