Centre Manager (Senior Care Centre)

. The Centre Manager is responsible to lead 3 centres and manage the full aspects of the day-to-day operations.
. Provide leadership for the holistic care management of the clients.
. Oversee and work closely with the Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews
. Responsible for the preparation of MOH inspection and licensing.
. Participate in the workplace health, safety and emergency preparedness exercise.
. Manage Multi-Disciplinary Team, inclusive of Allied Health Professionals, to ensure optimal care delivery
. Ensure compliance with all required nursing standards and relevant regulations.
. Develop, implement and maintain policies, procedures, and work processes to guide care delivery.
. Actively promote the 3 Senior Care Centres services through events, talks, collaborations and campaigns
. Lead outreach initiatives to attract new clients and strengthen enrolment
. Build and maintain strong partnerships with community organisations, healthcare providers and government agencies
. Develop strategies to raise awareness and visibility of these centres within the community
. Proactive in meeting regulator's request for information and submissions promptly etc
. Good understanding of workload submission and subvention

Manpower Management & Development

. Effective and efficient manpower planning in accordance with MOH guidelines and standards.
. Provide coaching, training and counselling of staff.
. Ensure appropriate skills mix and adequate staffing resourcing for all shifts and services by determining work priorities, preparing staff roster and daily work assignments, and serving as a resource person for resolving operational and quality care issues.

Resource Management

. Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.

Requirements:

. Possess a Diploma, Graduate Diploma or Bachelor's Degree in Social Work/Community Care/Gerontology.
. Minimum 6 years in related field is required.
. Strong organizational skills, good communication, interpersonal and writing skills.
. Relevant working experience in healthcare setting preferred.
. Must have passion to serve the elderly.

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies
- Collaboration Practices Across Disciplines and Sectors - Level 4
- Department Performance Management - Level 4
- Emergency Response and Crisis Management - Level 4
- Financial Management - Level 3
- Manpower Planning - Level 4
- Workplace Safety and Health - Level 4
- Strategy Implementation - Level 4

Good-To-Have Competencies
- Quality and Audit Management - Level 4
- Diversity Awareness and Management - Level 4
- Risk Management - Level 4
- Workplace Safety and Health - Level 4
- Change Management - Level 4
- Strategy Planning - Level 4

Critical Core Skills
- Communication - Advanced
- Influence - Advanced
- Collaboration - Intermediate
- Adaptability - Intermediate
- Decision Making - Advanced

.For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service