Job Overview
The Catering Sales Coordinator oversees day to day administrative work for the department and to provide the first form of contact for each client during the enquiry stage. The individual assists the managers to work towards closing deals and ensuring that each event runs smoothly.
The Role
Sales Activities
- Handle guests enquiries on event spaces within the hotel
- Prepare wedding packages proposals
- Prepare presentation materials
- Prepare information packages and sales kits to support sales engagement
- Prepare sales proposal, contracts & proforma invoice
- Assist with event booking in the Opera system
- Communicate requirements and / or changes with relevant parties
- Work cohesively with other departments
- Generate weekly sales report
- Response to enquiries on a timely manner within 24 hours
- Follow up with guests and/or customers on their requirements
- Communicate requirements and/or changes with relevant departments
- Schedule sales engagement appointments for the sales team
- Collect guests data to support the administration of customer acquisition programmes
Talent Profile
- Minimum of 1 years experience working in a luxury brand hotel
- Possess excellent organizational and interpersonal skills.
