Cashier and Administrative Support Officer

Key Responsibilities

• Collect and process payments for S&CC and other Town Council charges
• Issue receipts, perform daily cash reconciliation, and prepare basic reports
• Handle residents billing enquiries and payment clarifications at the counter or via phone/email
• Support arrears follow‑up by updating records, contacting residents, and escalating cases when required
• Perform basic administrative duties such as data entry, filing, and record maintenance
• Comply with Town Council SOPs, internal controls, and audit requirements

Requirements

• Minimum GCE O Levels / Nitec / Diploma
• Experience in cashiering, frontline service, or administrative roles preferred
• Good numerical accuracy and attention to detail
• Proficient in English and Chinese (to liaise with residents)
• Customer‑oriented, patient, and able to handle sensitive payment matters professionally
• Trustworthy and able to follow established procedures