Cash Operations Processing Analyst

Responsibilities:

• Execute timecritical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, and adhoc operational tasks.
• Ensure high accuracy and timeliness across daily processing activities, applying established controls and disciplined escalation.
• Monitor and resolve exceptions escalated by offshore teams, ensuring issues are addressed promptly and in accordance with procedures.
• Maintain and update SOPs and procedures to reflect process changes, new activities, or new business mandates.
• Manage effective working relationships with Front Office, internal stakeholders, and external counterparties.
• Ensure all transactions and communications are processed in line with SLAs, internal policies, and industry guidelines.

Requirements:

• Bachelor's degree or equivalent qualification.
• Minimum 3 years experience in a financial services organization, with proven exposure to Cash and Paymentsrelated products and operations.
• Sound understanding of cash operations processes across functions, locations in the AsiaPacific region, and offshore operating models.
• Fresh graduates from local universities with a strong academic background, including those with internship experience, will also be considered.
• Strong technical and commercial understanding of operations products and endtoend operational processes.
• Demonstrated ability to analyse issues, take ownership, and drive problem resolution.
• Ability to perform effectively in a fastpaced, timecritical environment with tight deadlines.
• Proven capability to manage complexity and ambiguity, with a strong focus on risk management and control discipline.
• A positive attitude, strong teamwork, and collaborative mindset are essential.