Responsibilities:
- Ensure timely and appropriate resolution of enquiries and requests received through the Patient Liaison Centre (PLC).
- Coordinate with external parties and internal departments to facilitate safe and appropriate referrals of patients to NUH for outpatient appointments in accordance with hospital protocols and procedures.
- Provide administrative and operational support for the daily functions of the Patient Liaison Centre.
- Maintain accurate records and ensure proper documentation of patient referrals, enquiries, and follow-up actions.
- Supportservice excellence initiatives and ensure a positive patient experience through professional communication and coordination.
- Carryout any other duties or responsibilities assigned by the supervisor.
Requirements:
- Diploma in any discipline with minimum 1 year of relevant working experience in healthcare, customer service, or administrative support
- Meticulous with good organisational and coordination abilities
- Proficient in Microsoft Office applications and comfortable using digital systems and technology
.. This Singapore-based position is opened to Singaporeans only.
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence:11C3793 | Nurul Amirah | Registration No: R22108940
