Call Centre Team Lead

Recruit Express Pte. Ltd

Singapore

1-5 Years

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Posted 6 days ago
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Job Description

Min Diploma / Degree in Business Admin or related discipline
At least 1 to 5 years of relevant experience in operations management with 1-2 years in a supervisory role
Prior experience working in call centre environment essential
NO shifts required
Able to support daily execution of operations, ensure smooth handling of enquiries, escalations and issue resolutions
Collaborate with stake holders to address operational challenges, gather insights and support cross-functional initiatives
Prepare and present regular reports on team performance, KPIs and improvement opportunities to management

Additional Information Required:

- Reason for leaving previous employment(s)

- Availability

More Info

Job Type:

Permanent Job

Industry:

Recruiting

Role:

VP /Head - Customer Service

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

About Company

Recruit Express Pte. Ltd

Singapore’s Largest and Most Preferred Recruitment Company

As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.

With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.

We serve with distinction and provide comprehensive staffing needs. As your total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

EA License No.: 99C4599

Job ID: 134339767

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