Job Responsibilities
- Oversee the daily operations of the cafe.
- Manage and supervise service staff to ensure smooth operations.
- Maintain high standards of customer service and hospitality.
- Handle customer feedback and resolve service issues professionally.
- Manage staff scheduling, attendance and deployment.
- Monitor inventory, supplies and operational requirements.
- Ensure compliance with food safety, hygiene and company procedures.
- Assist management with other operational duties when required.
Job Requirements
- Relevant experience in F&B, hospitality or lounge operations preferred.
- Supervisory or managerial experience would be an advantage.
- Good communication and customer service skills.
- Able to lead and work effectively with a team.
- Able to work rostered shifts, weekends and public holidays.
Working Days:
6-day work week, based on roster
