Brief Summary
Join a dynamic team as a pivotal support to the sales unit, enhancing customer relations and refining inventory processes. This role offers an exciting opportunity to contribute to business growth through effective communication and coordination.
Responsibilities
- Address customer queries through phone calls and emails to ensure high levels of satisfaction. Cultivate and maintain strong business relationships with both new and existing customers. Assist the sales team by preparing and providing accurate quotations to clientele. Monitor the status of potential quotations and follow up to convert them into orders. Review inventory levels and collaborate with the sales team on stock planning. Conduct bi-annual stock takes to ensure accurate inventory management. Provide ad-hoc support to the sales team, including report tabulation, PowerPoint presentations, and document organization.
Requirements
- Minimum Diploma or Degree in Business or Engineering. Relevant experience in the engineering or manufacturing sector is advantageous. Familiarity with inventory planning and forecasting is a plus. Proven ability to manage multiple priorities effectively under tight deadlines. Capacity to make timely decisions within a high-pressure environment. Detail-oriented with strong organizational skills. Excellent verbal and written communication capabilities.