Business Process Reingineering Consultant - KT

Key Responsibilities

Capability Building & Enablement

• Support the development of AI learning materials or artifacts such as curricula, playbooks, and guardrails, that help teams/ officers self-help and embed responsible AI practices.

• Assist in designing and delivering AI enablement programme, involving initiatives such as clinics, bootcamps, train-the-trainer workshops, and champions networks.

• Facilitate practical workshops and learning experiences for educators, policymakers, and officers.

• Help maintain and update learning resources to keep content relevant as AI tools evolve, and risks emerge.

Adoption, Change & Communications

• Support adoption efforts through coordinating communities of practice, open office hours, and engagement sessions.

• Assist in crafting clear and compelling change narratives tailored to different staff functions and contexts.

• Help identify and surface potential adoption blockers such as people readiness, data security, and procedures, and escalate with proposed solutions.

Partnerships & Ecosystem

• Support the team in partnerships and coordinations with public agencies, and industry players that contribute to capability-building outcomes.

Requirements

• 1-3 years of experience in programme management, learning & development, capability building, or a related field.

• Demonstrated interest in and hands-on use of AI productivity tools (e.g. generative AI tools) able to contextualise AI concepts for non-technical audiences.

• Strong communication and facilitation skills comfortable engaging diverse groups across seniority levels.

• Organised and detail-oriented, with the ability to manage multiple workstreams and stakeholders concurrently.

• Proactive and collaborative team player who takes ownership and follows through on commitments.

• A curious and adaptable mindset with enthusiasm for emerging AI technologies and their applications in education

• Resilience and flexibility to navigate the rapidly evolving AI landscape and adjust programmes accordingly

Good-to-Have

• Experience in education, workforce development, or public service domains.

• Familiarity with Responsible AI principles and considerations will be an advantage.

• Exposure to change management frameworks (e.g. ADKAR, Prosci) or agile ways of working.

• Ability to use data and simple analytics to evaluate programme effectiveness.

• Certifications or practical experience in training, facilitation, or project management (e.g. Training of Trainers, Agile/Scrum, Prince2).

  ..We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes..