Business Operations Executive

Job Summary:

We are seeking a proactive and detail-oriented Operations Executive to support the day-to-day operations of our growing technology startup. The successful candidate will work closely with management and cross-functional teams to improve operational efficiency, coordinate projects, streamline processes, and ensure smooth business operations.

Key Responsibilities:

Operations Management

. Coordinate and monitor daily business operations to ensure smooth execution across departments.

. Develop, implement, and maintain operational processes, policies, and standard operating procedures (SOPs).

. Identify process bottlenecks and recommend improvements to enhance productivity and efficiency.

. Support the implementation of operational initiatives and company-wide projects.

Project Coordination

. Track project timelines, deliverables, and milestones across multiple teams.

. Facilitate communication between Product, Engineering, Sales, Marketing, and Customer Success teams.

. Follow up on action items and ensure projects progress according to schedule.

. Prepare project status reports and operational updates for management.

Business Administration

. Manage company documentation, contracts, vendor records, and operational databases.

. Coordinate procurement of software subscriptions, equipment, and office resources.

. Assist in budgeting, expense tracking, and vendor management.

. Support onboarding and offboarding processes for employees.

Data & Reporting

. Maintain operational dashboards and key performance indicators (KPIs).

. Collect, analyze, and present operational data to support decision-making.

. Generate weekly and monthly reports on operational performance and project progress.

. Monitor resource utilization and operational costs.

Process Improvement & Automation

. Evaluate existing workflows and recommend automation opportunities.

. Assist in implementing productivity and collaboration tools.

. Drive continuous improvement initiatives across departments.

. Ensure adherence to operational best practices.

Stakeholder Management

. Serve as a point of contact for internal teams and external vendors.

. Coordinate meetings, prepare agendas, and document action items.

. Support management in executing strategic and operational priorities.

Requirements:

Qualifications

. Diploma or Bachelor's Degree in Business Administration, Operations Management, Information Systems, or related fields.

. 2-5 years of experience in operations, project coordination, business administration, or a related role.

. Experience in a technology startup or fast-paced environment is preferred.

Skills & Competencies

. Strong organizational and multitasking abilities.

. Excellent communication and stakeholder management skills.

. Analytical mindset with strong problem-solving capabilities.

. Ability to manage multiple projects simultaneously.

. Proficiency in Microsoft Excel and Google Workspace.

. Familiarity with project management tools such as Jira, Asana, ClickUp, or Monday.com.

. Experience with data reporting and dashboard tools is an advantage.

. Self-motivated, adaptable, and able to work independently.