Business Office Manager

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

We are looking for a dynamic and people-oriented incumbent who is keen to join our Business Office team to support the operational and administrative needs of the organization. He/She will ensure the smooth functioning of office processes, improve efficiency, overseeing compliance, development of policies and procedures including but not limited to providing necessary oversight to key business functions.

PRIMARY DUTIES & RESPONSIBILITIES

• Assist in overseeing business office operations, including billing, collections and account reconciliation.
• Support staff training and development to promote high levels of service and accuracy.
• Monitor compliance and ensure all activities comply with hospital policies, healthcare regulations and financial protocols.
• Collaborate with clinical and administrative teams to address and resolve billing and accounting issues.
• Participate in audits and implement process improvements for greater operational efficiency.

SECONDARY DUTIES & RESPONSIBILITIES

• Support special projects and initiatives assigned by hospital administration.
• Assist in the development and revision of business office policies and procedures.
• Help resolve patient inquiries and concerns related to billing and accounts.
• Participate in staff recruitment, onboarding, and continuing education efforts.
• Ensure proper documentation and record-keeping for audits and regulatory reviews.

Job Requirements:

• Minimum Diploma
• At least 2 years of related supervisory experience in Healthcare industry
• Pro-active working attitude
• Meticulous and action-oriented personality
• Effective operations management and team-building skills
• Critical thinking, problem-solving and organizational skills

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

..We regret to inform that only shortlisted candidates would be notified.