Meet the team
You will be a key member of the Business and Product Operations Analytics Team, working closely with Marketing and Sales Leaders, Product Managers, and cross-functional stakeholders. You'll partner with data, analytics, and business professionals to drive value and enable data-driven decision-making.
Your Impact
Role
We're looking for a skilled Business Analysis Manager to join growing Team, supporting our Go-to-market and product teams as we drive data intelligence and generate actionable insights to guide strategic business decisions. In this role, you will:
- Conduct in-depth analysis and communicate insights generated from multiple multi-functional sources to provide data intelligence for substantiating business decisions and recommendations.
- Define, analyze, translate, and document business requirements and use cases in partnership with business stakeholders and subject matter experts.
- Assist business functions with data analysis for business/value case development in support of key strategic initiatives.
- Model internal business processes and data flow, identifying critical components that impact functionality and performance.
- Analyze complex business problems and issues using data from internal and external sources, providing valuable insights to decision makers.
- Create specifications for reports and analysis based on business needs and available data elements.
- Collaborate with stakeholders from various business functions and subject matter experts to deeply understand business needs and deliver solutions that drive growth and optimize performance.
Required Skills
You're passionate about business analysis and thrive in dynamic, data-driven environments. You have a consistent record of translating business requirements into actionable analytics solutions and have outstanding analytical and interpersonal skills.
- Bachelor's or master's degree in information technology, Computer Science, Business Analytics, or a related field
- 5+ years of experience in business analysis, data analytics, or a related role
- Strong experience with business intelligence tools (such as Tableau, Power BI, etc.)
- Proficient in SQL and data modeling; experience working with large datasets from multiple sources
- Demonstrated ability to define and detail business requirements, use cases, and process flows
- Experience in collaborating with cross-functional teams and handling stakeholder expectations
- Strong understanding of business processes within Marketing and Sales environments, especially in technology or SaaS products
- Excellent verbal, written, and presentation skills with the ability to translate complex data into clear business insights
- Highly organized, analytical, detail-oriented, and able to drive multiple projects simultaneously
- Experience working in a fast-paced, global organization is a plus
Why Cisco
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
