Job Summary
As a Business Executive in the CEO's Office, you will translate the CEO's vision into actionable results by connecting executive leadership with department heads and store managers, ensuring operational excellence and strategic alignment across supermarket operations.
Responsibilities
- Deliver high-level administrative support to Senior Directors and the CEO to enable smooth governance of daily supermarket retail operations
- Establish, review, and monitor compliance with departmental policies, SOPs, internal controls, and service quality standards to uphold operational excellence across all stores
- Organize and maintain documentation of approved strategic plans and operational processes to enhance transparency and accountability
- Analyze business processes to identify bottlenecks and implement improvements that increase operational efficiency
- Coordinate daily operational requirements among HQ teams, warehouses, and front-line store operations to ensure effective cross-departmental collaboration
- Prepare detailed reports, presentations, and briefing notes for CEO executive meetings, board reviews, and department head briefings to support informed decision-making
- Execute additional administrative and operational duties assigned by Management to support evolving business goals
Required competencies and certifications
- Diploma or Degree holders fresh graduates are welcome to apply
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and data-analytic applications to support data-driven decision-making and reporting
- Fluent in English and Mandarin (written and spoken) to communicate effectively with stakeholders, suppliers, and team members in a retail environment where bilingual communication supports operational coordination
Preferred competencies and qualifications
- Demonstrated self-motivation, analytical thinking, resourcefulness, and a results-driven mindset to contribute effectively to business objectives
