Position Overview: We are seeking a Business Development Senior Manager/Director to lead our Ticketing, Transportation, and Cruise vertical for Singapore and Malaysia (
plus HK/CN/MO for Director-level). This role focuses on scaling inbound and domestic APAC travel. Candidates must have deep experience in the attractions or travel agency (OTA/Traditional) sectors.
Key Responsibilities- Business Strategy Development:
- Develop and execute business strategies that prioritize growth and positive customer ratings.
- Identify and analyze market trends and competitor activities to pinpoint business opportunities.
- Leadership and Management
- Lead BD teams to ensure goals are conveyed clearly and initiatives driven by the BD teams achieve targets
- Work with internal stakeholders to ensure that team goals are aligned with counterparts goals to achieve win win situations
- Customer Relationship Management:
- Build and maintain strong relationships with clients, including travel agencies, cruise operators, and other relevant stakeholders.
- Understand client needs and tailor KKday offerings accordingly.
- Sales and Revenue Generation:
- Generate new sales campaigns and work with the marketing team to convert them into bookings.
- Negotiate pricing and contracts to maximize profitability with cruise suppliers
- Monitor sales progress and ensure that corporate goals are being met.
- Innovate product bundling or Value adds to improve sales and profit revenues.
- Market Research and Analysis:
- Conduct market research to identify potential target markets and customer segments.
- Analyze market data and trends to inform business development strategies.
- Collaboration and Communication:
- Collaborate with other departments, including marketing, operations, and finance, to ensure a seamless customer experience.
- Prepare and present proposals to clients that align with their business needs and objectives.
- Other Responsibilities:
- Oversee growth projects, making sales projections and forecasting revenue.
Skills
- Strong business acumen and understanding of the cruise industry.
- Excellent communication, interpersonal, and negotiation skills.
- Proven track record of success in business development or sales.
- Ability to build and maintain strong relationships with clients.
- Strong analytical and problem-solving skills.
- Proficiency in relevant software and tools.
- Attraction, Travel agency or Cruise operator experience or knowledge is a plus.
Qualifications
- Bachelor's degree in Business, Marketing, Economics, or a related field.
- 5+ years of experience in marketing or sale of travel products.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
