We are a Singapore software company specializing in web and mobile applications for the Engineering, Building & Construction, Marine and Field Servicing & Maintenance industries.
Our suite of proven enterprise software solutions helps clients streamline operations across key business functions. Our software solutions help our clients in the following areas:
- Automate and simplify HR processes
- Improve site safety, quality and environmental compliance
- Enhance field service operations efficiency
We are currently seeking a motivated and talented team member to join our Singapore Team, taking up the Business Development Representative role. This is a great opportunity to hone your skills in terms of software product lifecycle management and gain the relevant industry domain knowledge which will result in you being able to build a foundation for a successful career in enterprise software solution sales and marketing.
Key Responsibilities:
- Learn and master our enterprise software solution offerings quickly and be able to clearly articulate their value to potential clients, supporting the business development team.
- Support the business development team in software solution overviews and demonstrations through video-conference meetings, in-person meetings and webinars.
- Engage with clients via various communication platforms to provide support and guidance.
- Provide account management and solution support to existing clients.
- Maintain high-level of customer satisfaction with the objective of generating new sales leads via engagements with existing and prospective clients.
- Conduct training sessions and workshops for clients.
- Participate in testing and provide feedback for software enhancement roadmap.
- Use digital media channels effectively to support sales & marketing initiatives.
- Research on targeted markets and industries, identify key stakeholders and generate interest via outreach efforts in the form of sales calls, email campaigns, digital/social media and LinkedIn connections.
- Be updated on industry regulations and market trends of the industries that our solution offerings are relevant to.
- Conduct customer satisfaction surveys and client visits to gather market insights and obtain client feedback.
What you will need in this position:
- Relevant experience in software solution support, client management and engagement in sales support and marketing.
- Substantial experience in software support and training will be an advantage.
- Confident in presenting and training of software solutions in a supporting role.
- Positive attitude and demonstrated ability to work and connect with people.
- Fluent and articulate in phone and email communications.
- Strong oral and written English communication skills along with excellent listening skills.
- Fresh graduates are welcome.
