Key Responsibilities
Business Development
- Support the end-to-end preparation of tenders (including concession bids and renewal negotiations) for business opportunities across Singapore travel retail platforms, including Changi Airport, MRT networks, and other tourist destinations.
- Develop financial models and business plans, including revenue projections, cost and capex assumptions to calculate project returns
- Prepare high-quality presentation materials for internal and external submissions
- Conduct market research, trend research, benchmarking, and competitor analysis
- Deliver ad-hoc analysis to support business needs and Singapore & HQ leadership requests
Partnerships Development
- Support the sourcing, evaluation, and management of strategic partnerships (e.g. banks, payment providers, airlines, landlords, and travel retail operators) to drive incremental revenue for the existing business.
- Coordinate with internal teams to conceptualize and implement joint campaigns, promotions, and collaborations
- Identify other new partnership opportunities to enhance customer acquisition, spend, and overall commercial performance
Partnership Performance & Analytics
- Track and analyze the effectiveness of the partnerships using key metrics such as: Incremental sales uplift, Customer acquisition and conversion, Spend per passenger / per transaction
- Draw insights and recommendations to optimize partnership ROI and scalability
Education & Experience
- Bachelor's degree in Business, Finance, Economics, or a related discipline
- 1-3 years of experience in business analysis, partnerships, commercial strategy, or consulting
- Experience in travel retail, retail, FMCG, or loyalty/partnership ecosystems is an advantage
Skills & Competencies
- Advance proficiency in Microsoft Excel, with strong analytical and financial modelling skills
- Strong presentation skills, with the ability to develop clear, compelling PowerPoint decks for senior stakeholders and external partners
- Strong communication and stakeholder management skills
- Detail-oriented, structured, and able to manage multiple priorities
Personal Attributes
- Commercially minded with strong business acumen
- Proactive, resourceful, and solutions-oriented
- Comfortable working in a fast-paced, partnership-driven environment
