Location: Singapore
Market taking care of: Singapore
The Opportunity:
As a Business Development Manager, you will get to support the expansion of Agoda's network of hotel partnerships and accommodation inventory supply through building, establishing and maintaining account relationships. The Business Development Manager leverages their experience in procurement, e-commerce, revenue management and their experience in the travel/e-commerce industry, generally, in order to manage Agoda's hotel market and market partnership-related functions.
In this Role, you'll get to:
- Identify, pitch, strengthen and build new supplier relationships for Agoda, focusing on tailored and impactful growth solutions
- Work closely with our existing partners, managing their relationship, formulating sustainable growth strategies and driving key business initiatives with them
- Lead adoption of new business initiatives within the team, working closely with other account managers to define the Go-to Market and scaling success
- Grow bookings, revenues and gross profit in assigned portfolio
- Suggest business solutions, based on data, to maximize Agoda's accommodation availability, content competitiveness and business growth for hotel partners
- Evaluate existing partnerships and determine actions to optimize performance
- Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions
- Formulate project ideas, determine where opportunity exists and implement new approaches
- Work in a data-driven environment
- Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance e.g., problems with connectivity, rate mapping, extranet management, etc
- Use out-of-the-box thinking to develop and implement solutions to unique challenges
- Prepare presentations and materials
- Manage regular weekly/monthly supplier and internal reports
What you'll Need to Succeed:
- Bachelor's degree or equivalent, in any relevant field
- Three to five years experience in travel / e-commerce industry, especially OTA channels preferred, but not necessary
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
- Strong interpersonal skills & ability to influence external / internal stakeholders
- Driven and Go getter attitude in acquiring, mentoring & building long term customer relationships
- Ability to creatively think on the fly when negotiating with hotel partners
- A team player with a professional get it done attitude and work ethic
- Strong prioritization and planning skills must be comfortable making trade-offs vs. trying to get it all done
- Problem-solving mindset to define and tackle complex problems
- Strong strategic and data analysis skills
- Curiosity and an experimentation mindset
- Solutions-oriented and resourceful
- Comfortable in two-way feedback culture
- Adapts well to and is energized by change
- Written and spoken proficiency in local language
