business development manager

Job responsibilities : 1. Operations Management

• Plan, organize, coordinate, and oversee daily cleaning operations across assigned sites to ensure smooth and efficient execution.

• Allocate manpower effectively and prepare duty rosters to meet contractual and operational requirements.

• Conduct routine and ad-hoc site inspections to ensure compliance with service standards, safety requirements, and company policies.

• Proactively identify operational risks and resolve issues promptly, including emergency and after-hours situations.

• Ensure adherence to all operational procedures, workplace safety regulations, and quality assurance standards.

  Eligibilities:
  
  Bachelor's degree in Business Administration or relevant field.

  A minimum of 5 years proven experience in a customer service position.

  Proficiency in Microsoft Office and customer service software.

  Outstanding written and verbal communication skills.

  Good understanding of management practices and techniques.

  Excellent leadership and interpersonal skills.