Business Development Intern

About Urban Company

At Urban Company, we are changing the way the world experiences home and personal services. We have made the experience of buying these services as easy as getting food delivery — select, schedule, book on an app and a high-quality professional comes to you for a standardised, high-quality, fixed-price service. Since our launch in 2014, we have built a network of 70,000+ trained service professionals and served over three million customers across Singapore, India, UAE and KSA.

Company's Vision

Urban Company's vision is to empower 1 million+ service professionals to become micro-service entrepreneurs. Through standardised branding, training and consumables, we help service professionals become more organised and multiply their earnings by 1.5–2x. We currently serve over 2,000,000 customers every month worldwide across cleaning, beauty and wellness.

Urban Company Singapore — Business, Leadership & Vision

We launched UC in Singapore in 2020 and have grown consistently since. Our services span Home Cleaning, AC Repairs and Servicing, and Beauty and Wellness at home. Over five years we have built a consumer-loved business with best-in-class retention cohorts — one of the fastest-growing businesses at UC, poised to scale further.

Role

We are looking for an Intern to join our category team. This role is focused on the day-to-day management of service professionals on our platform — ensuring they are well-onboarded, consistently active, and delivering high-quality services to customers. You will report to the Category Manager and are expected to take strong ownership of operational work while contributing to structured problem-solving on the ground.

Job Responsibilities

·      Day-to-day management of service professionals — onboarding, activation and retention

·      Monitoring service professional availability and flagging supply gaps proactively

·      Conducting regular check-ins and relationship management with service professionals, including Chinese-speaking partners

·      Coordinating training sessions, assessments and quality audits for the team

·      Synthesising operational data and sharing actionable insights with the category team

·      Liaising with internal teams (operations, training, quality) and external stakeholders to resolve partner-side issues

·      Supporting strategy side category growth initiatives as needed

The Perfect Profile

·      Fluency in Chinese (Mandarin) — written and spoken — is required

·      Comfortable with and interested in process-driven operational work

·      Strong ownership and follow-through

·      Ability to work at a fast paced environment

·      Good communicator — comfortable engaging directly with service professionals on the ground

·      Analytical mindset; comfortable working with data to spot trends and anomalies

What's in it for You

·      Hands-on ownership of a professional base with real business impact

·      Experience to work on strategy projects

·      Deep exposure to category operations in a high-growth platform company

·      Direct interaction with senior business leaders

·      Remuneration: SGD 1,500/month

·      Joining in July 2026; 6-month tenure (negotiable)