Job Summary
Drive business growth by identifying new opportunities, managing client relationships, and expanding market presence for FMCG products. Deliver sales targets through strategic planning, customer engagement, and effective collaboration with internal teams.
Responsibilities
Business Development & Sales
- Identify and pursue new business opportunities with retailers, wholesalers, distributors, supermarkets, convenience stores, and corporate customers to expand market reach
- Develop and implement sales strategies to meet revenue and growth targets
- Promote and sell the company's FMCG product portfolio to both existing and prospective customers
- Conduct regular customer visits to assess market needs and recommend appropriate product solutions
- Prepare and deliver sales proposals, quotations, and promotional plans to support business objectives
- Conduct market research to analyze industry trends, competitor activities, and identify new market opportunities
Client Relationship Management
- Build and sustain strong relationships with key customers, distributors, and business partners to foster long-term partnerships
- Manage customer accounts to ensure high satisfaction and repeat business
- Negotiate pricing, trade promotions, commercial terms, and sales agreements to optimize profitability
- Follow up on enquiries, quotations, and orders to maintain a healthy sales pipeline
- Coordinate with internal teams to ensure timely order fulfillment, delivery, and customer support
- Resolve customer issues promptly while providing excellent after-sales service
Market Expansion
- Collaborate with management to identify and develop new sales channels and business expansion opportunities
- Establish new distribution networks and strengthen existing retail partnerships
- Represent the company at trade exhibitions, networking events, and industry activities to promote products and enhance brand visibility
Reporting & Performance
- Prepare and present regular sales reports, forecasts, and market updates to management
- Maintain accurate records of customer interactions, sales activities, and account performance
- Consistently achieve assigned sales targets and KPIs contributing to overall company growth and profitability
Preferred competencies and qualifications
- Diploma or Bachelor's Degree in Business, Marketing, Sales, or related field
- Minimum 2 years of experience in business development, sales, or account management, preferably within the FMCG industry
- Experience managing retail, wholesale, or distribution channels is an advantage
- Strong communication, negotiation, and relationship management skills
- Self-motivated, proactive, and results-oriented with the ability to work independently
