Job Summary
Drive business growth by developing new client relationships and delivering excellent customer service. Proactively engage potential customers through outreach and deliver compelling sales presentations to promote services effectively.
Responsibilities
- Develop new business opportunities by identifying and engaging potential clients
- Proactively reach out to potential customers through cold calling, email, networking, and other outreach methods to promote services and build lasting rapport
- Build and maintain strong customer relationships through consistent follow-up and delivering excellent customer service
- Provide clients with updated and accurate product information to support their decision-making
- Prepare and deliver persuasive sales presentations and proposals tailored to client needs
- Respond promptly and professionally to customer inquiries via phone and email to ensure customer satisfaction
- Efficiently handle and resolve customer complaints or issues to maintain positive client relationships
- Maintain accurate and up-to-date customer records to support sales and service activities
Preferred competencies and qualifications
- Degree in any field
- Minimum 2 years of telesales, sales, or client support experience
- Excellent communication and interpersonal skills
- Ability to speak and write Vietnamese language (considered a plus for client communication)
