PRIMARY DUTIES AND RESPONSIBILITIES
- Participate in tactical business development strategies to identify and onboard brands to YSG as their eCommerce enabler while leveraging YCH's supply chain and fulfilment capabilities.
- Execute the full spectrum of sales activities to achieve business and revenue targets.
- Prospect, qualify, and develop new leads within assigned market segments and industries.
- Promote and sell the organisation's full suite of services, including marketplace channel management, ecommerce strategy, B2C/B2B fulfilment, and regional logistics solutions.
- Manage the entire sales cycle from lead identification, engagement, proposal presentation, negotiation, closing, onboarding, and post-sales support.
- Collaborate with internal teams (operations, solutions, warehouse, and regional stakeholders) to develop customised and scalable solutions.
- Build and maintain relationships with marketplace platforms and partners to encourage collaboration and referrals.
- Act as a Brand Ambassador for YSG and YCH in managing post-sales relationships and ensuring client satisfaction and retention.
- Track sales performance, prepare reports, and analyse commercial data to support forecasting and strategic planning.
- Maintain accurate documentation of pipeline, revenue, and client interactions using CRM and reporting tools.
- Provide insights on market trends, customer behaviour, and performance metrics to enhance business growth strategies.
- Perform any other duties as assigned by Senior Management.
JOB REQUIREMENTS
- Diploma or Degree in Business, Marketing, Supply Chain, Analytics, or a related discipline.
- 1-3 years of relevant experience in business development, ecommerce, logistics, or a related commercial role.
- Experience working with brands in categories such as FMCG, Beauty & Personal Care, Healthcare, Consumer Electronics, Lifestyle, or Retail will be an advantage. Strong proficiency in Microsoft Excel is required (including advanced formulas, data analysis, and reporting).
- Working knowledge of Excel Macros/VBA and Power BI is highly preferred to support dashboarding, performance tracking, and business analytics.
- Ability to interpret data, build reports, and translate insights into actionable business strategies.
- Strong presentation, communication, and negotiation skills with the ability to engage stakeholders at all levels.
- Understanding of ecommerce ecosystems and/or logistics fulfilment operations is an advantage.
- Strong business acumen and customer-oriented mindset with the ability to build long-term partnerships.
- Able to thrive in a fast-paced environment, manage multiple priorities, and adapt quickly.
- Meticulous, organised, and results-driven with strong time management skills.
- Strong command of English additional regional language skills are advantageous.
- Professional team player with the ability to work cross-functionally across departments and regions.
