Business Development and Accounts Manager

1. Business Development & Sales

• Identify and pursue new corporate clients (SMEs, MNCs, property agencies, insurance firms, developers, etc.).

• Generate leads through networking, cold outreach, partnerships, events, and referrals.

• Present corporate gifting solutions tailored to clients branding, campaigns, and budgets.

• Prepare quotations, proposals, and negotiate pricing to close deals.

• Achieve monthly and quarterly sales targets.

2. Key Account Management

• Build and maintain long-term relationships with existing corporate clients.

• Act as the main point of contact for enquiries, repeat orders, and after-sales support.

• Proactively suggest new gifting ideas for festive seasons, launches, and campaigns.

• Monitor client satisfaction and resolve issues promptly.

3. Project Coordination & Order Execution

• Work closely with design, procurement, and operations teams to ensure:

  • Correct artwork and branding.

  • Timely production and delivery.

  • Quality control of finished gifts.

• Track project timelines and update clients on progress.

4. Revenue Growth & Strategy

• Develop sales strategies for festive campaigns (CNY, Hari Raya, Deepavali, Christmas, corporate events).

• Upsell premium packaging, personalization, and bulk programs.

• Build partnerships with property agencies, insurance teams, HR departments, and marketing teams.

6. Reporting & Administration

• Maintain accurate records of leads, sales pipeline, and client database (CRM).

• Provide weekly sales updates and monthly performance reports.

• Coordinate invoicing, payment follow-ups, and order documentation.