Who We Are
As Singapores longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, were on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asias leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.
Business Banking Operations Specialist
Why Join
As a Business Banking Operations Specialist at OCBC, you&aposll play a vital role in supporting the growth and success of our business customers. You&aposll work behind the scenes to ensure seamless day-to-day operations, resolving issues and improving processes to deliver exceptional customer experiences. It&aposs a challenging and rewarding role that requires attention to detail, problem-solving skills, and a passion for delivering results.
How you succeed
To succeed in this role, you&aposll need to be proactive, flexible, and able to work well under pressure. You&aposll collaborate with various stakeholders to identify and resolve operational issues, implement process improvements, and ensure compliance with regulatory requirements. Your ability to analyze complex problems, think critically, and communicate effectively will be essential in driving success.
What you do
- Manage and resolve operational issues, including transactional discrepancies and customer complaints
- Collaborate with internal stakeholders to implement process improvements and enhance operational efficiency
- Ensure compliance with regulatory requirements and internal policies
- Analyze and report on operational metrics to identify areas for improvement
- Develop and maintain relationships with business customers to understand their needs and deliver tailored solutions
Who you are
- A degree in a relevant field, such as business, finance, or operations management
- At least 2 years of experience in a similar role, preferably in a banking or financial services environment
- Strong analytical and problem-solving skills, with the ability to think critically and outside the box
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
- A proactive and flexible approach, with a strong focus on delivering results and improving processes
Who we are
As Singapore&aposs longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we&aposre on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia&aposs leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
