Business Associate Trainee – Healthcare

Looking for a stable role with regular hours and room to grow Join our dental practice as a Business Associate Trainee. This is a largely administrative role - you will manage appointments, billing, insurance claims, and clinic records. No healthcare background needed if you have good organisational skills and enjoy helping people, we will train you. Genuine 5-day work week, no night shifts.

What You Will Do

• Manage the clinic's appointment schedule, including booking, confirming, and rescheduling

• Process patient payments and handle cash and card transactions accurately

• Submit and track dental insurance claims via CHAS, Medisave, and insurance portals

• Maintain organised clinic records, reports, and filing systems

• Manage office supplies, dental products, and stationery inventory

• Provide front desk support: welcome patients, answer calls, and respond to enquiries

What You Need

• Diploma or degree in any discipline (business administration, management, or related fields are a plus)

• Good communication and organisational skills

• Basic computer literacy - comfortable with office software and digital systems

• Able to work at least one weekend day on a rotating roster

• No healthcare experience required - full training provided from day one

Why Join Us

• Genuine 5-day work week - most dental clinics require 5.5 days or night shifts. We offer neither.

• Closed on all public holidays

• Structured training provided

• Annual leave + additional Reward Leave

• Medical and dental benefits

• Performance incentives

• Clear career progression path: Trainee → Associate → Senior Associate → Coordinator