About the Role
We are looking for a driven, commercially minded Business Associate to join our Business Team.
You will initially focus on the Professional Services and Maintenance Services business for ICT projects across the ASEAN region. You will help develop business plans, identify growth opportunities, coordinate resources across teams, and connect the full business cycle—from opportunity identification and solution planning to delivery, renewal, and payment collection.
This role is suitable for an ambitious early-career professional who wants to take real ownership of a business, learn quickly, solve practical problems, and contribute directly to revenue and profit growth.
Prior ICT experience is not essential. We care more about your business acumen, learning agility, ownership, and determination to get things done.
What You Will Do
- Drive the development of Professional Services and Maintenance Services for ICT projects across ASEAN.
- Research customer needs, market trends, competitors, and the existing project base to identify business opportunities.
- Support the development of service offerings, pricing strategies, commercial models, and go-to-market plans.
- Work with the sales team to identify implementation, integration, maintenance, technical support, and other service opportunities arising from ICT projects.
- Coordinate sales, presales, technical, delivery, supply chain, finance, legal, and external partners to move projects forward.
- Help manage the end-to-end business cycle, including opportunity qualification, solution planning, cost estimation, pricing, contracting, delivery, acceptance, invoicing, payment collection, and renewal.
- Develop relationships with regional service providers, subcontractors, and technical partners.
- Track revenue, costs, margins, project progress, customer satisfaction, and other key business indicators.
- Identify gaps in the business process and bring the relevant teams together to resolve them.
- Help build standardised service packages, pricing models, and operating processes that can scale across ASEAN.
What We Are Looking For
- Bachelor's degree or above in a business-related discipline, such as Business Administration, International Business, Economics, Finance, Marketing, or a related field.
- Fresh graduates and candidates in the early stages of their careers are welcome to apply.
- Strong commercial curiosity and a genuine interest in understanding how a business generates revenue and profit.
- Analytical and structured thinking, with the ability to break down problems and work with data.
- Strong communication, coordination, and interpersonal skills.
- A proactive, hands-on approach and the confidence to take ownership of tasks.
- High learning agility and the willingness to quickly develop an understanding of ICT products, services, and project lifecycles.
- Resilience, energy, and determination to push projects forward and deliver results.
- Comfort working across different teams, countries, and cultures.
- Willingness to travel within ASEAN when required.
- Full professional proficiency in both English and Chinese, with the ability to communicate effectively with English- and Chinese-speaking customers and business partners.
Nice to Have
- Internship or early-career experience in business operations, business development, consulting, project management, sales, or commercial analysis.
- Exposure to ICT, professional services, system integration, maintenance services, or other B2B industries.
- International study or working experience, particularly within ASEAN.
- Experience organising cross-functional projects, student initiatives, entrepreneurial activities, or other projects demonstrating ownership and execution.
You May Be a Good Fit If You
- Want to build and grow a real business rather than work within a narrowly defined function.
- Are comfortable starting with an unclear problem and creating a practical path forward.
- Naturally follow through, coordinate people, and keep work moving until the result is delivered.
- Learn new industries quickly and are willing to engage with both commercial and operational details.
- Think like an owner and care about customers, revenue, cost, and profit—not just completing assigned tasks.
- Are ambitious, energetic, and excited by the opportunity to grow with the business.
How Success Will Be Measured
- Growth in Professional Services and Maintenance Services revenue.
- Gross profit and project profitability.
- Conversion of service opportunities into signed orders.
- Project delivery and customer satisfaction.
- Maintenance contract renewal and payment collection.
- Development of scalable service processes and regional partner capabilities.
