Business Associate (Front Desk / Dental Receptionist) Training Provided

Most service jobs take your evenings, your weekends and your public holidays. This one does not. Shifts finish at 6:15pm, you get two rest days a week, and all three clinics close on public holidays.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

. Welcome patients and manage check-in and check-out

. Coordinate the appointment schedule and follow-ups

. Answer calls and messages

. Process payments and dental claims accurately

What you'll learn

. Dental claims and billing - CHAS, Medisave and private insurance

. Practice management software and patient records

. Managing a full appointment book when the day runs behind

Your first month, and where it leads

. A one-month induction with a written manual and training checklist, mentored by Ops and senior front desk staff

. Trainee to Business Associate in 3 to 6 months higher pay grade at around a year Senior Business Associate in 2 to 3 years

. Courses and certification sponsored for trainees, and again on promotion

What we're looking for

. A local diploma or degree in any field a service or admin background is a plus

. Clear communicator, organised and accurate with details

. Quick to pick up new systems

. No dental experience required

Pay and benefits

. $2,500 - $3,000 per month

. CPF, outpatient insurance, paid leave that grows with service

. Performance and punctuality incentives, Reward Leave

About us

. Clinician-led - clinical standards are set by a dentist, not an investor group

. Three clinics, operating since 2005

How to apply

Tell us where you have worked and what you handled there. We will teach you the dental side.