Business Associate (Dental Practice)

We are looking for a Business Associate to manage the administrative backbone of our dental practice. This role is largely administrative - appointments, billing, claims, records, and office coordination - with a patient-facing element that makes every day rewarding. Enjoy a 5-day work week with stable day hours and all public holidays off.

What You Will Do

• Manage the full appointment cycle: scheduling, confirming, rescheduling, and follow-ups

• Process payments and handle financial transactions accurately

• Submit, track, and reconcile dental claims via CHAS, Medisave, and insurance portals

• Maintain organised clinic records, reports, and filing systems

• Manage office and dental supply inventory, ordering, and vendor coordination

• Provide professional front desk support and handle patient enquiries

What You Need

• Diploma or degree in any discipline (business administration, management, or healthcare-related fields are a plus)

• Strong organisational and multitasking skills

• Proficient with computer systems and office software applications

• Good communication skills - professional yet approachable

• Able to work rotating day shifts including at least one weekend day

• Experience in admin, office coordination, healthcare, or customer service is advantageous

Why Join Us

• 5-day work week with day shifts only (8.30am-6.15pm) - no night shifts

• All public holidays off

• Structured training and professional development

• Annual leave + additional Reward Leave

• Medical and dental benefits

• Performance incentives

• Career progression into senior administrative and clinic coordination roles