Business Analyst

Responsibilities:

Requirements Analysis & Documentation

Analyze and define detailed functional and non-functional requirements based on business, operations, and technology needs aligned with Card Scheme compliance.

Understand the current technology and business landscape to ensure seamless and accurate delivery of requirements.

Translate high-level business needs into detailed documentation, ensuring clarity and alignment within the organizational context.

Analyze and document AsIs and ToBe business and operational processes in alignment with agreed compliance requirements.

Develop and maintain a requirements traceability matrix mapping Card Scheme mandates to business and technology requirements.

Stakeholder Engagement

Collaborate with Business Analysts, Product, Operations, and Fraud teams to establish and finalize requirements based on Card Scheme compliance bulletins.

Participate actively in regular cross-functional meetings (Business, Operations, Fraud, Technology) to communicate requirements, assess impacts, gather feedback, and update relevant documentation.

Engage with stakeholders to streamline system and operational processes and ensure readiness for implementation.

Participate in Functional Specification (FS) design reviews and sign-off meetings with all relevant teams.

Review and manage the sign-off process for Functional Specifications across markets and stakeholders.

Lead and conduct weekly cadences to track Card Scheme compliance initiatives and progress.

Manage and monitor quarterly Card Scheme compliance releases and deliveries in accordance with the QR SDM process.

Requirements:

Education:

Bachelor's degree in computer science, Computer Information System, or related field.

At least 7 - 10 years relevant experience preferably in a Banking and Finance Institution.

Essential Skills:

Very strong understanding of Card Scheme compliance bulletins and articles.

Ability to translate high-level requirements into detailed documentation within the organization's context.

Ability to evaluate and analyze existing business processes and identify areas for improvement.

Ability to envision and design end-to-end business processes while maintaining attention to detail.

Ability to gather critical information from meetings with various stakeholders and produce clear, useful documentation.

Strong analytical, functional, and documentation skills.

Strong understanding of business needs and the ability to build trust and rapport with stakeholders.

Strong interpersonal and communication skills, with the ability to simplify complex topics and deliver engaging presentations.

Strong business acumen with the ability to translate complex requirements into actionable technology concepts, working closely with Business, Operations, Fraud, and Technology teams.

Solid understanding of the cards domain, Card Scheme compliance, operations, and technology impacts.

Strong governance, coordination, and delivery management capabilities.

Key Domain/ Technical Skills:

Credit Card System and Retail Banking Domain

Presentation & Communication skill

Microsoft PowerPoint, Excel and Word