Key Responsibilities
- As a Digital Business Analyst, you will work as a key project team member to
support the ministry and collaborate with stakeholders, fellow project managers,
solution architects, technical services consultants and vendors to deliver
leading-edge digital solutions. You are a pro-active, self-motivated and
resourceful team member with good tech/digital knowledge and possess strong
influencing and people handling skills. You are also adept at balancing multiple
projects concurrently while constantly looking for new ways to apply digital
technologies to meet identified Agency and citizen/business needs.
What will you be working on
- Partner with the business teams to elicit citizen/business and agency's needs
through human-centric and visual methods
- Apply design thinking / service design methodology and tools to identify current
state gaps and challenges, and develop future state design and solutions
- Evaluate and recommend suitable technology while aligning with GovTech's
technology directions (such as cloud-based, enterprise architecture and
modernization of legacy systems, adoption of SG tech stack)
- Work with fellow GovTechies and agency's teams to develop user stories,
functional/technical specifications and acceptance criteria
- Ensure product readiness for smooth deployment, adoption and operations
- Analyse impact of requested changes and propose improvements to
continuously address changing business needs, and work with support team to
understand and address technical problems (operations management)
- Assist the team to identify new opportunities and problems to solve for the
agency's digital transformation
- Build deep knowledge of agency's business and operations and identify
opportunities to support the transformation of agency's business / operation
What we are looking for
- Minimum 5-7 years in technical business analysis roles
- Strong knowledge of software development lifecycle and DevOps practice
