Resource shall have good hands on experience on business analysis and current front ending with below capabilities.
Conducting business User/Stakeholder workshops to elicit business requirements, understand the As-Is process and based on information gathered chart out the To-be process
Well versed with requirements gathering and analysis, preparing business requirement and functional specification documents, test plan and test cases, UAT, end user training and coordination between onshore/ offshore teams and business users
Resolve any conflict which might arise in understanding of what has been documented in all project related artefacts
Coordinate with technology teams to plan out resourcing, deliverables and timelines
Functional knowledge on MS Dynamics CRM / GIS will be good
Experience between 6 to 10 years with good communication skills, client facing capabilities with learning attitude and coordination with offshore/Onshore and external teams.
