Business Analyst & Scrum Master

Responsibilities:

• Lead requirement gathering sessions with business users, government officers, and vendors.

• Translate business needs into clear functional and non-functional requirements.

• Produce high-quality artifacts (BRD, FRD, user stories, process flows, data mappings, interface specs).

• Ensure requirements traceability from business needs to implementation and testing.

• Manage requirement changes within governance and change control processes.

• Engage senior and demanding stakeholders confidently and professionally.

• Facilitate requirement workshops and resolve conflicting priorities.

• Act as the bridge between business users, technical teams, system integrators, and project management.

• Ensure business alignment before development starts to reduce rework and ambiguity.

• Work closely with architects, developers, and integration teams to validate feasibility.

• Review design proposals to ensure alignment with approved requirements.

• Support SIT/UAT planning, test case validation, and defect triaging.

• Ensure operational readiness and cutover documentation are aligned with business expectations.

• Ensure compliance with Singapore Government SDLC, audit, and reporting standards.

• Maintain structured documentation repository and requirement baselines.

• Support audit queries, project reporting, and governance checkpoints.

• Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).

• Ensure backlog readiness and clarity before sprint commitment.

• Promote estimation discipline and sprint predictability.

• Identify delivery blockers and work with stakeholders to resolve them.

• Monitor sprint progress and highlight risks early.

• Support integration milestones, SIT/UAT readiness, and release planning.

• Identify inefficiencies in delivery and recommend practical improvements.

• Promote accountability and structured Agile practices aligned with governance requirements.

Requirements:

• Minimum 5-8 years of overall IT delivery experience

• Minimum 3+ years of Business Analyst experience in large-scale IT systems

• Minimum 2 years exposure to Agile / Scrum environments

• Strong understanding of both Agile and traditional SDLC (Waterfall / Hybrid)

• Proven experience handling complex system integrations and multi-vendor environments

• Demonstrated ability to operate under tight timelines and delivery pressure

• Strong analytical, documentation, and stakeholder engagement skills

• Experience in Singapore Government / Public Sector IT projects

• Experience in mission-critical or 24/7 systems

• Experience working with system integrators and multiple vendors

• Hands-on experience with Agile tools (Jira, Confluence, Azure DevOps, or equivalent)

• Experience supporting SIT/UAT and production rollout activities

If you are keen, please email your updated resume to [Confidential Information]

EA License no.14C7275/Registration no. R1434860

Please take note that only shortlisted candidate will be contacted. Thank you