The Person will be responsible for engaging with government stakeholders, subject matter experts, and delivery teams to analyze business needs and translate them into clear, structured, and compliant functional requirements. This role plays a critical part in ensuring that solutions align with public sector policies, regulatory frameworks, procurement guidelines, and operational standards while delivering measurable business value.
Key Responsibilities
- Engage with government departments, program sponsors, and business users to gather, analyze, and document business requirements.
- Translate legislative, regulatory, and policy requirements into functional and non-functional specifications.
- Facilitate workshops, stakeholder interviews, and working sessions to define current-state and future-state processes.
- Develop and maintain comprehensive documentation including BRDs, FRDs, user stories, process flows, data models, and traceability matrices.
- Ensure requirements are aligned with contractual obligations, compliance standards, and public sector governance frameworks.
- Support impact analysis for change requests, ensuring adherence to formal change management processes.
- Collaborate with technical teams to ensure clarity of requirements and alignment during solution design and implementation.
- Support User Acceptance Testing (UAT), including scenario creation, validation, and coordination with government stakeholders.
- Identify risks, gaps, and dependencies related to policy, compliance, or operational constraints.
- Prepare formal documentation and executive summaries for steering committees and governance boards.
- Ensure audit readiness through proper documentation, version control, and traceability of requirements.
- Support bid and pre-sales activities by contributing to solution definition and compliance documentation where required.
Knowledge and Attributes
- Strong analytical and problem-solving skills with the ability to interpret complex policies and regulations.
- Understanding of public sector governance, procurement processes, and compliance requirements.
- Ability to build trusted relationships with diverse government stakeholders.
- Strong written and verbal communication skills, with experience preparing formal documentation.
- Experience working in structured, compliance-driven environments.
- High attention to detail with strong documentation discipline.
- Ability to manage multiple workstreams in a deadline-driven environment.
- Collaborative mindset with the ability to bridge business and technical teams.
- Knowledge of data privacy, security standards, and regulatory frameworks (where applicable).
Required Experience
- Proven experience as a Business Analyst in government, public sector, or regulated environments.
- Experience supporting digital transformation, system modernization, or public service delivery initiatives is advantageous.
