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KEY RESPONSIBILITIES:
Stakeholder Relationship Management
cts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
Supports Biz T&O Head prioritizing business requests provide insights
Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
Supports effective business change by building relationships with business leaders, technology and operational business partners
High Level Solutioning
Develop high-level solution to illustrate feasibility of achieving target business outcomes
Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
Develop robust solution – holistic taking into account of end-to-end flow (process / system)
Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
Change Implementation Planning & Management
Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
Work with business technology services team on the smooth delivery of the solution
Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
JOB REQUIREMENTS: (must have)
SQL, Data modeling, Microsoft Excel, Data Visualization, Power Point, Visio, UML, JIRA, Confluence
RIDIK, a subsidiary of CLPS Inc, is part of a global leading information technology consulting and solutions service provider focusing on the banking, insurance, and financial service sectors.
As a wholly-owned subsidiary of CLPS Incorporation (Nasdaq: CLPS), we leverage global resources to deliver innovative, tailored solutions across Asia Pacific, North America, and the Middle East.
We have more than 3000 employees working across 8 countries and 8 development centres. Our development centres have been certified with ISO 9001, 27001, and CMMi L5. For more information: please visit: https://www.clpsglobal.com/.
Job ID: 147242133