Business Analyst

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements related to banking products and services.
• Translate business needs into functional and non-functional requirements, user stories, process flows, and other documentation.
• Act as a liaison between business teams, technology teams, and external vendors to ensure alignment and successful delivery.
• Lead requirements workshops, stakeholder meetings, and design sessions.
• Analyze existing processes and systems, identify gaps, and propose enhancements or new solutions.
• Support product managers and project managers in defining scope, prioritizing features, and planning releases.
• Assist QA teams with test planning, execution support, and UAT coordination.
• Monitor industry trends and regulatory changes impacting the banking sector.
• Provide subject matter expertise (SME) in one or more areas such as core banking, retail/commercial banking, digital channels, or risk & compliance.

Required Skills & Qualifications

• 8+ years of experience as a Business Analyst, with at least 5 years in the banking or financial services domain.
• Strong understanding of core banking systems, digital banking, lending, payments, KYC/AML, and regulatory reporting.
• Proficient in tools such as JIRA, Confluence, MS Visio, Excel, PowerPoint, and BPM tools.
• Excellent communication, documentation, and stakeholder management skills.
• Experience working in Agile and Waterfall delivery models.
• Strong analytical and problem-solving skills with a detail-oriented mindset.