Create a business requirement document that summarizes business requirements in detail by
Understanding and analyzing current business opportunities, business processes, procedures, customer requirements, operational and system restrictions, regulations with other working group members in the region.
Gathering and conducting data analysis to ensure our business requirements are accurate based on the data.
Sharing and confirming whether our business requirements are feasible and adequate from other working group perspective (Business/sales, Product, Systems, Operations, compliance/regulatory requirements, Financial Crime, Treasury etc.).
Present business documents to wide audience (e.g. Systems, Operations, Compliance, Financial Crime, Business etc.) to provide comprehensive understanding to them on our requirements
Participate in Fit & Gap analysis sessions and review deliverables from System working group (e.g. technical documents) to ensure our requirements are well understood by Systems.
Establish operational procedure/product guides in collaboration with Operations, Systems, Financial Crime, Treasury team and TB teams.
Manage several risk assessment procedure such as new product risk assessment, financial crime risk assessment, IT risk assessment and so on.
Make a Product working group project plan and lead/manage regular Product working group discussions.
Monitor and manage project tasks/progress for Product working group members (Bank branches and Partner Banks) and other stakeholders for on-time project implementation.
Manage project issues for Product working group with Partner Banks including follow-ups with the teams. Escalate issues to senior members and/or management in a proper manner if any.
Make the necessary reporting to PMO for project updates.
Plan User Acceptance Test phase
Create UAT test plan and test casesConduct UAT test cases to validate the result
Prepare and provide user training / knowledge transfers to stakeholders (TB team, operations, sales etc.)
Be a Liaison for all Product WG members (for any enquiries, consultations, requests, escalations etc.)
Manage documents, reports and deliverables (signed documents etc.) including establishment of its safe-keeping protocol within Product working group.
Identify and manage project risks and issues, providing recommendations for mitigation.
Make a promotion and implementation strategy with internal stakeholders such as sales, client service team and implementation team.
Job Requirements
Minimum of 8 years of experience as a business analyst with 5 years in Banking domain.
Bachelor's degree in science or similar relevant education background preferred
In depth knowledge of Transaction Banking products (at least 5 years of Cash Management, Payments and Collection Product development experiences).
Excellent analytical, mathematical, and creative problem-solving skills
Logical and efficient, with keen attention to detail
Ability to effectively prioritize and execute tasks while under pressure
Highly responsible to fulfil tasks by self-managing tasks and address issues with the support of senior colleagues when the need arises.
Open minded to technical matters / discussions / documents.
Experience working in a team-oriented, collaborative environment
Good proficiency in MS Office applications (Word, Excel, and PowerPoint).