We are seeking an experienced Business Analyst to support the delivery of digital and technology initiatives within the public sector. The role involves working closely with stakeholders and cross-functional delivery teams in an Agile environment to translate business needs into actionable insights and well-defined requirements.
Key Responsibilities
- Drive product outcomes by delivering actionable insights
- Conduct market and problem space analysis to support solution definition
- Evaluate existing solutions to identify gaps, improvement opportunities, and synergies
- Facilitate stakeholder discussions and user interviews to gather and validate requirements
- Define key success factors and relevant metrics, and support dashboard tracking
- Analyse post-release results to identify areas for improvement
- Assess the impact of requested changes and support estimation of resource requirements
- Work closely with product, engineering, and delivery teams throughout the Agile delivery lifecycle
- Support backlog refinement, sprint planning activities, and User Acceptance Testing (UAT)
Required Experience & Skills
- Minimum 5 years of experience working as a Business Analyst
- Hands-on experience working on Agile projects (e.g. Scrum, Kanban)
- Proven ability to collect, analyse, and synthesise data into actionable insights
- Strong written and verbal communication skills to present ideas and influence stakeholders
- End-to-end experience working with product teams to build and deliver products
- Ability to work independently under pressure and prioritise tasks to meet tight deadlines
Additional Requirements
- Experience delivering Government or Public Sector projects is required
- PMP certification is an advantage, or demonstrated experience practising project management
- Familiarity with public sector governance, compliance, and delivery processes is a plus
