Business Analyst - Modern ERP

Responsibilities

• Maintain Azure DevOps (ADO): manage work item entries and ensure they comply with the settings and standards we maintain so dashboards run correctly.
• Generate and maintain ADO dashboards for delivery visibility.
• Build reusable ADO query templates for the wider team.
• Generate reports and support the Delivery Manager on an ad hoc basis.
• Elicit process knowledge from stakeholders, SMEs, and vendors, asking the right questions to uncover how processes actually work, including exceptions and handoffs.
• Translate business processes into clear, standards-compliant BPMN models.
• Validate sequence logic with process owners, including flow order, gateways, decision points, roles, and handoffs.
• Support the GPO core team with analysis and coordination of each program milestone.
• Perform data cleaning and reconciliations using tools such as Power Query, Power BI, and Excel.
• Prepare business documents, including process documentation, analysis outputs, and supporting materials.

Requirements

• Strong working knowledge of Azure DevOps (ADO), including work item management, queries, and dashboards.
• Solid understanding of BPMN modeling standards and process documentation.
• Hands-on experience with data cleaning and reconciliation using Power Query, Power BI, or similar tools.
• Strong business analytical thinking with the ability to structure problems, analyze data, and present clear conclusions.
• Confident communication skills with the ability to coordinate effectively with stakeholders and vendors.