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Business Analyst

10-12 Years
SGD 10,000 - 12,000 per month
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  • Posted 6 hours ago
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Job Description

What You'll Do:

  • Architect a Powerful Payment Ecosystem: Design and Develop a platform that fosters high throughput, low latency and fault tolerant payment processing engine.
  • Embrace Complexity: Propose and Design a system capable of managing diverse payment products (Domestic and Cross border payments) and Cash Management activities
  • Boost Efficiency: Drive agility through more focused and structured business Analysis model.
  • Navigate the Regulatory Landscape: Implement solutions that adhere to evolving regulations and new standards like CBPR+, HVPS+ and Data localization directions from central banks.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of the program. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

  • Contribute to the team's business needs with strong functional expertise on Payment Processing platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
  • Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
  • Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of Payment Engine.
  • Mapping the identified functional requirements to payment engine and defining a solution with the help of it to fulfill the payment processing.
  • Analyze the Business Requirements and synthesize those into Functional Requirements, and document those in standard project documents/artifacts
  • Do Fit-Gap Analysis of the Business Requirements and design solutions in payment engine to minimize the Gaps and use the payment engine capabilities to address the requirements.
  • Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issues in the system.
  • Identifying the scope of the requirements, validating the requirements in the context of Payment platform and end-to-end Cash Management ecosystem
  • Perform level 3 Support of applications in production:
  • analyze, troubleshoot and resolve issues as they arise
  • support in the recovery management in case of production incidents with great level of agility due to the criticality of payment systems and business
  • Prepare SOPs and provide user trainings, whenever required

Analysis and design of Payment Engine solutions:

  • Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
  • Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
  • Manage the requirements and provide design options for the solutions available and guide the team.
  • Evaluate of alternative IT solutions and provide appropriate recommendations.
  • Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
  • Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
  • Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
  • Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
  • Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of Domestic and Cross Border payment applications

  • Work closely with the technical implementation team in bridging the gap from translating functional to technical details
  • Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
  • Analyze and evaluate the defects as raised by first and second level support.
  • Coordination with support team and technical team to investigate the defects.
  • Make sure it works in continuous integration environment.
  • Write tests to ensure the robustness of the fix.

Professional Skills and Qualifications

  • At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
  • Strong knowledge on Domestic payment systems (RTGS like RITS,FISC,CHATS and MEPS) and Cross-border payments (MT and MX - CBPR+)
  • Strong working knowledge of ISO20022 Standards and Swift Rulebook updates including message formats, validation rules, and compliance requirements
  • Good understanding of overall end-to-end cash management ecosystem
  • Hands-on experience in Payment Engine Implementations - In house payment engine or vendor payment systems.
  • Work on complex systems and a challenging international work environment
  • Knowledge of all phases of IT system development and implementation life cycle
  • Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
  • Strong analytical skills
  • Capable to effectively interact with technical team
  • Strives to deliver the solution in the most effective and timely manner
  • Proactive with excellent verbal and written communication skills
  • Hold a Bachelor's /Master's degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
  • Strong organizational and communication skills
  • Strong analytical and problem solving skills
  • Team spirit - Like explaining and sharing knowledge
  • Awareness of various software development procedures
  • Ability to follow defined procedures
  • Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd's PDPA and e2i's PDPA.

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Job ID: 143499681