Job Description & Requirements
Role Summary:
We are looking for an experienced Senior Business Lead Analyst with deep expertise in Finance Full Suite (FFS) applications. The candidate will provide SME support, lead multi-country FFS projects, manage change requests, and ensure smooth operations of finance applications.
Key Responsibilities:
- Act as SME for Finance Full Suite, handling issue investigation, resolution, and user queries.
- Lead FFS projects such as system rollouts, Unity ID implementation, QFXLM migration, and currency conversion.
- Gather and analyze business requirements, propose solutions, and drive UAT and production rollout.
- Provide 24.7 support for UAT and production environments, monitor ETL batches, and troubleshoot issues.
- Manage incidents, problems, and escalations, collaborating with DevOps, development, DBA, and network teams.
- Mentor team members and provide guidance on operational activities.
- Prepare reports on incidents, requests, major issues, and project progress.
Skills & Tools:
- Finance Full Suite (FFS) expertise
- Linux Shell scripting, Abinitio ETL, Oracle, SQL Developer, PL/SQL, Netezza, Big Data/Hadoop
- Control-M, GENEOS, AppDynamics, Abinitio Operational Console, Inquiry Framework, AWS Portal
- JIRA, ServiceNow for incident and change management
- Strong analytical, problem-solving, and communication skills in English
Experience & Qualifications:
- Bachelor's degree in English or relevant field
- 12+ years of experience in IT/Finance application support and project management
- Proven experience in multi-country FFS rollouts and complex finance projects
- ITIL Foundation V3 certified
