The Data Migration Business Analyst represents the business throughout all phases of data readiness, transition, and cutover. The role ensures business teams are fully prepared for migration activities, leads business-owned data quality & validation tasks, manages business-facing documentation, and coordinates communication with customers or customer-facing teams regarding data impacts, migration timelines, and readiness activities.
Key responsibilities include:
Business Data Readiness & Requirements
- Gather and document business data requirements, readiness criteria, and cleansing needs.
- Work closely with Business SMEs to define ownership, usage, and criticality of key data elements.
- Highlight business impacts of data gaps, legacy constraints, and readiness risks.
Data Quality & Cleansing Coordination
- Drive business-owned cleansing activities and track progress across teams.
- Maintain business data issue logs, exception registers, and sign-off records.
- Convert technical data findings into clear, actionable business insights.
Customer Communication & Coordination
- Coordinate communication to customers and customer-facing teams regarding data freeze periods, migration timelines, and readiness activities.
- Prepare customer-facing FAQs, communication notices, and impact summaries.
- Track customer-raised issues and ensure timely resolution and updates.
Transition & Cutover Support
- Contribute to the Business Transition Plan covering tasks, dependencies, and approvals.
- Prepare business cutover documentation including checklists, validation scripts, and readiness reports.
- Act as the business representative during cutover, documenting progress, risks, and decisions.
Post-Go-Live Stabilisation
- Support business teams in validating live data during hypercare.
- Maintain stabilisation dashboards, issue logs, and reconciliation summaries.
- Coordinate communication and follow-up actions for customer or business-raised issues.
Documentation Excellence
- Produce clear, structured documentation such as: Business Readiness PacksData Cleansing PlaybooksCustomer Communication PlansCutover Runbooks (Business Section)Hypercare and Lessons Learned reports
- Ensure all materials are version-controlled and audit-ready.
Qualifications & Competencies
- Degree in Information Technology or Business Information Systems
- 10+ years experience in Business Analysis or Data Readiness roles.
- Experience in transformation, migration, or cutover-driven projects preferred.
- Ability to engage diverse business stakeholders and drive task completion.
- Strong analytical mindset with ability to interpret data readiness insights.
- Business Analysis skill in delivering business requirement process.
- Project management skill in executing and managing user acceptance testing and planning.
- Savvy in the application of latest technology
- Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
- Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
- Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.
- Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.
Same Posting Description for Internal and External Candidates
